Information we collect

Information you give us.

When you fill out a form, request a free ad audit, book a consultation, call or email us, we may collect:

• Your name, email address and phone number
• Your company name, website and job title
• Details about your business, such as your industry, advertising goals and approximate ad budget
• Anything else you choose to include in your message

Information collected automatically.

When you visit the Site, we and our service providers may collect:

• Your IP address, browser type, device type and operating system
• Pages you view, links you click, how long you stay and the site that referred you
• General location (city or region) based on your IP address

We collect this information using cookies, pixels and similar technologies, described below.

How we use your information

We use personal information to:

• Respond to your inquiries and schedule consultations
• Prepare and deliver ad audits, proposals and services you request
• Send you information about our services, if you have agreed to receive it
• Understand how visitors use the Site so we can improve it
• Measure and improve our own advertising
• Protect the Site against fraud, spam and misuse
• Comply with legal obligations and enforce our agreements

Cookies, analytics and advertising pixels

Cookies are small files stored on your device. Pixels and tags are small pieces of code that tell a service when a page loads or an action happens. We use them to keep the Site working, understand how it is used and measure our advertising.

The Site may use the following third-party tools:

These providers may collect information about your activity on the Site and other websites over time. You can learn more and opt out of personalized ads through Google Ad Settings and the Google Analytics opt-out add-on.

Most browsers let you block or delete cookies. If you do, some parts of the Site may not work properly.

How we share your information

We do not sell your personal information for money. We share it only as follows:

• Service providers who help us run our business, such as website hosting, email, scheduling, CRM and analytics providers. They may use the information only to provide services to us.
• Advertising and analytics partners, through the cookies and pixels described above.
• Legal and safety reasons, when required by law or needed to protect our rights, our clients or others.
• Business transfers, if Pinnacle Ads is involved in a merger, acquisition or sale of assets.
• With your consent, or at your direction.

Client account data

When a business hires us, we may access its advertising accounts, analytics and lead data to manage campaigns and report results. We use that data only to provide services to that client, under our agreement with them. Our clients remain responsible for their own privacy notices to their customers.

We do not use one client's data to benefit another client.

Calls, texts and emails

If you give us your phone number, we may call or text you about your inquiry, audit or consultation. Message and data rates may apply. Reply STOP to any text to stop receiving them. We do not share your phone number with third parties for their own marketing.

You can unsubscribe from marketing emails at any time using the link in the email or by contacting us. We may still send messages about services you have requested.

How long we keep information

We keep personal information only as long as needed for the purposes in this policy, including to provide services, keep business records and meet legal requirements. When we no longer need it, we delete or anonymize it.

How we protect information

We use reasonable administrative, technical and physical safeguards to protect personal information. No website or online transmission is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have the right to:

• Know what personal information we have about you and get a copy
• Correct inaccurate information
• Delete your information
• Opt out of targeted advertising or the “sale” or “sharing” of personal information, as those terms are defined by law

To make a request, contact us using the details below. We may need to verify your identity before responding. We will not treat you differently for exercising your rights.

Children's privacy

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.

Links to other websites

The Site may link to websites we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be posted clearly on the Site.